Universo Centro Moda

www.universocentromoda.com

Universo Centro Moda is a historical clothing store that combines tradition and innovation with an eye towards the tastes of new innovations, with the best known brand in the jeans, formal, casual, fashion and underwear sectors.
Historic company born in the 70s that has its mission in customer service and attention to its needs.
Today the company is innovation and the digital world by exploiting e-commerce and marketing strategies aimed at the person.

strategic business development

Siglacom's integrated strategic development service supports the entrepreneur in developing his business through the assistance of a Project Manager who follows the project directly and constantly with a theme built around the needs of the client.
Strategic business development allows the entrepreneur to align physical communications with digital ones, making his business model "digital compliant" facilitating strategic development activities and maximizing returns in terms of return on investment.

The strategic business development includes numerous project managers and social media managers, each of whom has transversal specializations such as:

Marketing & Communication strategy
Digital comunication strategy
E-commerce strategy & development
Startup business management
Social media managment
Digital Experience strategy
Programmatic & Advertising strategy
Crowdfounding strategy & support
Event pianification & stratgy value
Internationalization strategy & development

The Strategic business development service allows the company and the entrepreneur to find an experienced and reliable partner, able to bring an important added value for the development of their business model through a team of professionals who will work directly with the entrepreneur or to its managers to allow the realization of strategies tailored to their needs, considerably improving the chances of increasing economic returns on investments and the return of their business projects.

Siglacom Customer Care
Siglacom supports its customers as real partners, to ensure the best possible level of coaching has built a customer service department that ensures a single referent for the entire duration of the project and a prompt response to the needs of the customer.

digitization and integration of processes

Siglacom's Digitization and Integration Service makes available to its customers the Strategic Digital Development Team available to companies, who need multi-channel integration to make all the various company areas communicate with each other through the digital tool with the relative reference software present or implementable in the organization itself (management, crm management, web platform, e-commerce, cloud computing, crypto currencies ... etc.).

Since 1996 Siglacom has been supporting companies that invest in the digitalization and optimization of processes, from the experience gained in over 20 years Siglacom provides the know-how of its Strategic Digital Development Team to facilitate digital integration processes, allowing a single referent to manage in an integrated way, multiple platforms that can communicate and interact with each other, maximizing the effectiveness and efficiency of management processes.

Some of the main integration processes carried out by the Strategic Digital Development Team are:

Management integration with web platforms
Integration of e-commerce with management and CRM systems
Digitization of paper catalogs with Digital Brochures
Integration of business systems with cloud technology

To encourage the processes and the fast development of the business of its partners, Siglacom has built its own proprietary platform that can be customized according to the needs of its customers, ensuring tailor-made design that makes the integration of IT systems simple.
The Siglacom Web Platform can also be interfaced with all the management software available on the market and has been specifically integrated with the most modern cloud computing technologies.

Siglacom Customer Care
Siglacom supports its customers as real partners, to ensure the best possible level of coaching has built a customer service department that ensures a single referent for the entire duration of the project and a prompt response to the needs of the customer.

integrated operational support in a omnichannel approach

The integrated operational support of Siglacom supports the customer in the design development and activation of a series of operations for the management and development of their business, relying on a flexible structure with specific expertise and know how structured since 1996.

Siglacom provides its departments (Graphic design, Movie, software engineering, cloud platform, visual merchandising, event, etc. ..) for an integrated management of the operational activities of its customer ensuring a contact contact unique and continuous so as to make it easily external and controllable all or some of the operative activities that go from the production of physical and digital material to the realization of Video tailor made.

The main departments that are part of the Siglacom operational support program:

Graphyc & Design
Movie & Service
Photography & Shooting
Cloud computing
Software development
Web platform
E-commerce platform

Siglacom's integrated operational support in optichannel approac is available in different configurations suitable for each specific case ranging from start-ups to well-established international companies operating all over the world who need a strategic partner able to offer a high-value service added.

Siglacom Customer Care
Siglacom affianca i propri clienti come fossero veri e propri partner, per garantire il miglior livello di affiancamento possibile ha costruito un reparto di servizio clienti che assicura un referente unico per l’intera durata del progetto ed una prontezza di risposta alle esigenze del cliente costante.